> ## Documentation Index
> Fetch the complete documentation index at: https://docs.zeptar.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Billing & subscriptions

> Plans, credits, and how usage is metered.

Zeptar workspaces start on the **Free** plan with 10,000 credits per month. Higher tiers ship more credits, more concurrent calls, more seats, and (on Scale and Business) usage-based overage billing.

## Plans

| Plan       | Price      | Credits / month | Concurrent calls | Seats  | Overage           |
| ---------- | ---------- | --------------- | ---------------- | ------ | ----------------- |
| Free       | \$0        | 10,000          | 4                | 1      | —                 |
| Starter    | \$99       | 30,000          | 6                | 1      | —                 |
| Scale      | \$299      | 1,500,000       | 10               | 3      | \$0.0003 / credit |
| Business   | \$990      | 5,000,000       | 20               | 10     | \$0.0002 / credit |
| Enterprise | Contact us | Custom          | Custom           | Custom | Custom            |

## What counts as a credit?

`credits = ceil(conversation_seconds × 10)`. A 60-second conversation costs 600 credits.

## Hitting your cap

* **Free and Starter:** when your monthly credits run out, new conversations are rejected until your next reset.
* **Scale and Business:** every credit past your included pool is reported to Stripe and billed on your next invoice at the per-credit price above.

## Upgrading

* On Free? **Settings → Subscription → Select \<Plan>** opens Stripe Checkout.
* On a paid plan? **Settings → Subscription → Switch to \<Plan>** opens the Stripe Customer Portal pre-targeted at the new price.

## Cancelling

Use the **Manage subscription** button on the Subscription page. Cancelling at the end of the current period reverts you to Free.