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Zeptar workspaces start on the Free plan with 10,000 credits per month. Higher tiers ship more credits, more concurrent calls, more seats, and (on Scale and Business) usage-based overage billing.

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Plans

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What counts as a credit?

credits = ceil(conversation_seconds × 10). A 60-second conversation costs 600 credits.

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Hitting your cap

  • Free and Starter: when your monthly credits run out, new conversations are rejected until your next reset.
  • Scale and Business: every credit past your included pool is reported to Stripe and billed on your next invoice at the per-credit price above.

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Upgrading

  • On Free? Settings → Subscription → Select <Plan> opens Stripe Checkout.
  • On a paid plan? Settings → Subscription → Switch to <Plan> opens the Stripe Customer Portal pre-targeted at the new price.

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Cancelling

Use the Manage subscription button on the Subscription page. Cancelling at the end of the current period reverts you to Free.